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Cheese Mobile Banking
Build user profiles, identify users needs and service content for the company's new business, Cheese credit builder
Position
UX Research Intern
Project
Cheese Credit Builder
Time
June - Sept, 2022
Tool
Mural, Zoom, Figma
My Impact
01
Interviewed and analyzed users basic knowledge of credit-relative products, and helped to build Cheese Credit Builder product description.
02
Identified users’ motivation for credit building, created user persona.
03
Determined users’ expectations for the credit relative products and the willingness to use the paid product.
Learnings
01
Ability to recognize when an interviewee is lying
Many people will lie for rewards or other reasons, and I will combine this with other information about the interviewee to determine the credibility of the interview
02
Pay attention to not train fraud when designing the UX experience relative to sensitive information
Homepage
Credit Builder Sign Up Page
All of my work during the internship is under an NDA. Please reach out to me if you have any questions regarding my work.
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